Elysium Cosplay
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Elysium Cosplay

For EC and their customers.
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August batch is now open.
Costume orders close on July 1st and will arrive around 1 August.
We will not be taking wig orders in this batch.
Find out how to order costumes here.
Find out how to order wigs here.
Customers located outside Singapore, please read this.


 Note for Customers Located Outside Singapore

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Biggest Dork On This Side of The Planet

Posts : 2823
Join date : 2008-07-10
Age : 36
Location : Dorkland

Note for Customers Located Outside Singapore Empty
PostSubject: Note for Customers Located Outside Singapore   Note for Customers Located Outside Singapore EmptyWed Jan 13, 2010 8:29 am

We are located over in Singapore, but our tailor is over in China (which would explain why our prices are comparatively lower as materials are cheaper over in China.) What this effectively means is that overseas customers will have to cover two sets of shipping: from our tailor in China to us in Singapore, and then from Singapore to United States (or wherever you are at).

The ordering process for customers not located in Singapore is as follows:

1. Fill up the order form with your contact details and measurements. We will send you an invoice after we have confirmed your order.
2. Make payment for the costume(s) via Paypal (we accept both CC and non-CC paypal payment)
3. We will send you the pictures of the costumes after it is done. It usually takes around 3 - 4 weeks.
4. If there is nothing that needs altering, we will proceed to weigh it at the post office and send you an invoice for shipping costs.
5. Make payment for shipping via Paypal.
6. We ship it out to you within 72 hours.

We ship via registered airmail. There will be a registered number, but there will not be a tracking number. It takes 10 - 14 working days to reach USA and Europe. If you want tracking number, you can opt for EMS, which will take only 2 - 4 days to arrive. But the shipping cost will be higher.

As the pricing and procedures for customers located outside Singapore are different, please email me directly at tnarcheska@yahoo.com.sg for the pricing of your costume instead of making any posts on the forum. This forum is for customers located in Singapore only.
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Note for Customers Located Outside Singapore
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